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100s of Bikes in Stock | Farnham – Walton-on-Thames – Petersfield – Winchester

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Silver Service

From £60

This is an ideal service for bikes with little use from new or its last service, where you want to make sure it is ready to ride and prolong the life of the components.

  • Visual Inspection
  • Headset Adjustment
  • Bottom Bracket Adjustment
  • Gear Adjustment
  • Brake Adjustment
  • Wheels Trued
  • Tyres Inspected
  • Bike Lubricated
  • All Other Bolts Checked For Tightness

Gold Service

From £100

The Gold Service is ideal if your bike has been ridden a lot over the course of a year or the gears are worn and brakes are in need of attention, or your bike has been in storage for a while.

  • Visual Inspection
  • Headset Adjustment
  • Bottom Bracket Adjustment
  • Wheels Trued
  • Tyres Inspected
  • Gears Degreased
  • Chain Replaced if Required
  • Cassette Replaced if Required
  • Cables Replaced if Required
  • Brake Pads Replaced if Required
  • Bike Wiped Down

Platinum Service

From (External Cables) £180
From (Internal Cables) £240

The Platinum Service is our ultimate package. We remove all components from the frame, clean and degrease, service the hubs and remove the headset and bottom bracket. The Platinum Service is a great way to catch any issues before they happen.

  • Visual Inspection
  • Headset Removed and Serviced
  • Bottom Bracket Removed and Serviced
  • Wheels Trued
  • Hubs Serviced
  • Tyres Inspected
  • Gears Degreased
  • Chain Replaced if Required
  • Cassette Replaced if Required
  • All Cables Replaced
  • Grips/Handlebar Tape Replaced
  • Brakes Blead
  • Brake Pads Replaced if Required
  • Bike Washed

Our Service charges are not bike specific. However, labour will change depending how cables are routed through the frame. This is why we have two prices for our Platinum Service.

Other Services We Provide:
  • Race Day Check-Up £30.00
    • If you have an event coming up and want to make sure your bike is running smoothly. With this check-up, we won’t be replacing parts, so is an ideal option for performance road and mountain bikes which are in good condition.
  • Brompton Service £130.00
    • All Brompton bicycles are booked in with this service unless we are repairing a certain part of the bike.
    • This is our Gold Service and due to their complexity take longer to service which means we need to increase the labour charge.
Services with Replaced Parts

With our Gold and Platinum services, we may need to replace cables and brake pads. We call these perishable parts and tend to replace them without calling you. This could add an extra £60.00 to the service charge. However, if you have a road bike, we might have to replace the bar tape too.

If we replace more than perishable parts, we will call with a quote before servicing your bike.

Please let us know when dropping off your bike if you would like the replaced parts returned. Otherwise, they will be thrown away or recycled where possible.

Drop off, Completion and Communication

We strive to complete the Service or Repair on the day your bike is booked in. Sometimes we have to order parts which we do not stock. This will add an extra day or two before you bike is ready. We will also let you know if this is the case.

We ask that you are contactable through the day. This can be by phone, text messages, email or WhatsApp, otherwise this could delay the completion of the service or repair.

We ask that your bike is with us by 10:30 am on the morning of the booking. You are also welcome to drop your bike off the evening before.

On collection, we ask you to collect no later than two days after completion.

Do you charge to clean bikes?

When dropping your bike off, we ask it arrives in a reasonable condition of cleanliness. If not, you will incur extra labour charges to cover the time to clean it. We may also refuse to accept your bike until it is cleaned!

What are your Labour charges for repairs?

On top of our regular Service packages, we can repair almost any other part of your bike. We say almost because we cannot repair frame damage!

We charge £60.00 per hour and work to the nearest 10 minutes. The majority of repairs take between 30 to 40 minutes. However, on occasions, like internal cable routing, seized bolts, stubborn sealed bearings or even bent parts can extend these times and increase the labour charge.

These are some of our more popular repairs we carry out:

  • Headset Service or Replacement
  • Bottom Bracket Service or Replacement
  • Gear Indexing
  • Brake Adjustment
  • Setting up Tubeless Wheels and Tyres
  • Replace Broken Chain
  • Fix a Puncture
  • Hub Service
  • Wheel True
  • Wrapping Bar Tape
  • Wheel Building
  • Fitting a New Group-Set
  • Swapping Components Between Frames
  • Firmware Updates

Our minimum labour charge is £10.

How do I book a service or repair?

The best way to book is by phone